- Town Office
TEMPORARILY CLOSED TO PREVENT THE SPREAD OF COVID-19
Due to a COVID exposure, Town Office staff may be working remotely until April 6th, returning on April 7th. This includes the Town Clerk's office, Planning, Economic Development, Code Enforcement, and Parks & Rec.
If you had a previously scheduled appointment, Town staff has been reaching out to talk to you about how to complete your transaction. If you need to register a boat/atv/vehicle, request vital records, pay a bill, etc. please contact us at 207-866-2556 or email@example.com.
This is an excellent reminder to everybody that we're not in the clear, yet! Town staff is careful to wear masks and keep social distance during the workday but, due to the hours and hours we all spend together, one positive case creates the need to quarantine fourteen people. Fortunately, other public services are not affected at this time. Police, Fire, Public Works, and the Library are operating the same as they were last week.
Be vigilant! And we'll be here (well, home, but available) if you need us.
Please use our scheduling tool or call 207-866-2556 to make an appointment
(or for assistance in completing your transaction remotely).
Click here to view our online services
The Town Office is available by phone during these hours:
Mon - Wed 7:30AM-4:30PM
Thursdays 7:30 AM-5:30PM
Town Office Overview
The Town Office serves as the first line of contact for Orono residents, business owners and University of Maine Students. Town staff not only provides customer service where all the functions of the Town Clerk, Tax Collector/Treasurer, Sewer Billing/Collections, Riverside Cemetery, Records Management and General Assistance are available, they are also the public relations ambassadors for the town! Did you know that each Assistant Clerk is certified as a Notary Public including the Town Clerk, who is also a Dedimus Justice.
When someone first moves to town, opens a business or enrolls at the University of Maine,Town Office staff works closely to provide a variety of information and assistance, such as: maps of the city streets & trails, trash pickup & recycling schedules, available rental units, business licensing, registration of motor & recreational vehicles and changing the name on the tax bill and sewer bill. All the Town Department's phone calls are received and routed through the Town Office, so if you have placed a call to (207) 866-2556; chances are, you have spoken with one of the employees at the front desk. To view information about the landfill, please click here!
Are you getting married? We also perform civil wedding ceremonies by appointment!
TO VIEW MANY OF THE ONLINE PAYMENT SERVICES OFFERED ONLINE FOR A SMALL FEE (Motor Vehicle Rapid Renewal, Boats, Dogs), PLEASE CLICK HERE!
Town Finances & Reconciliation
Some of the financial duties of the Town Office include receipting all payments made, including counting the cash received at the town pool during the summer, landfill permits, traffic tickets, library fees and other town departments. Daily receipts are then deposited and reconciled. Payroll, Tax-Sewer bills and accounts payable invoices are generated and processed with all expenditures accounted for by department in accordance with generally accepted accounting procedures. This office also assists in completion of the annual audit.
Bureau of Motor Vehicles - Dept. of IF&W Agent - Vitals & Dogs
The Town Clerk serves as the Bureau of Motor Vehicles and Department of Inland Fisheries & Wildlife Agent by registering vehicles, issuing plates and collecting the sales tax owed to the state for newly purchased vehicles and recreational units. Did you know - Our office also offers transit plates for surrounding communities! To view our MV Quick Tips, please click here!
Public Meetings Information
The Town Office works closely with Town Departments to publicly advertise and prepare materials which are broadcast on the local cable channel including announcements and important meetings. Whether the information is financial or more general, Town Office personnel can either provide it or know who to contact for accurate and relevant answers.