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1. What is Online Registration?

Online Registration is an online activity registration system. This system is available 24-hours a day, 7 days a week. You can use this system to register yourself and household members for upcoming activities that are currently listed online and to make payments on existing balances. This system also provides pre-filled out registration forms that are available to print and mail or bring to the office.

2. What can I do with the Online Registration system?

You can search for programs and view activity registration information, register, receive confirmation of your paid registration, view recent registration history information and make payments on your account.

3. What information do I need to register online?

- Your Username and Password

- Credit or debit card (Visa and MasterCard, other cards are available at the discretion of your Recreation Department)

- Each person you wish to register must be in your account; their name, date of birth and when appropriate the grade.

4. Is your system secure?

We use the latest in online payment security. The online registration system employs 128-bit encryption, the highest form of encryption generally available to the public. You will see the Network Solutions symbol indicating that your data is secure.

5. Can I use Internet Explorer or any other web browser?

This registration system is designed primarily for use with Internet Explorer version 7 and Firefox version 2. The site should also work just fine on many other browsers including Safari and Opera. If you are experiencing difficulty using a browser such as Internet Explorer version 6, you may want to consider upgrading.

6. What is your privacy policy?

Your personal information is kept confidential. Your address and email are never sold to any other organization.

7. Is there a convenience fee for using Online Registration and/or any additional fees?

The Recreation Department has the option to charge an extra fee for online registration but most do not.

8. Who can I contact with more questions?

Contact your Recreation Department with questions regarding programs. The Recreation staff cannot answer hardware or software questions related to online registration. Call us at 207-866-2556.